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Guidelines for choosing a Virtual Assistant
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Values match your own |
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Strong computer skills and Internet access |
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Abilities complement your own |
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Organized and multi-task capable |
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Committed to learning about your business and industry |
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Positive attitude and willingness |
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Ability to teach client in a way that client understands |
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Decide what you want the VA to do for you (i.e., types of jobs) |
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Ask the VA who they have worked with and what they have done for them (might even ask for a portfolio). |
| QUESTIONS: |
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How do you ascertain these skills in a Virtual Assistant? |
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Where do I go to find a Virtual Assistant? |
Communicate with your Virtual Assistant
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Establish a RELATIONSHIP; however, remember you set the parameters |
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Share your business goals |
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Share your personal goals |
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After sharing goals, ask the VA how they can help you? A VA is there as a "partner" to proactively help you grow your business. A VA can be of best value when they get to know you and your business. |
| QUESTIONS: |
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What is the best way to communicate with your VA - by phone, email, fax? |
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What about confidentiality concerns? |
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Can I ask my VA to help with personal tasks? |
Lastly, respect your Virtual Assistant and their business
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Know their standards of operation (i.e, hours of operation, turnaround time, billing procedures, payment procedures, leaving messages. |
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Everyone deserves a vacation. |
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Don't expect that they will be available at all times - at all hours for you only. |
| QUESTIONS: |
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Do Virtual Assistants have back up personnel for when they are on vacation? |
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What do I do if things don't seem to be working out with my VA? |
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